How do I report a landline not working?
Just call 0800 800 151 and quote ‘Landline fault’ when asked how we can help you today.
Make sure you phone from a different number so that we can test your line whilst you’re on the phone to us.
If there’s a fault found an engineer will be arranged with you to fix it and this will be confirmed on the call..
What causes a landline to stop working?
If you still can’t hear a ring tone, then call the phone company and have a repair man check out the phone line. … One incident that can cause a phone to not have a dial tone is power. Make sure your phone is plugged into a wall. Another cause could be if there was a storm in the area, there could have been an outage.
What does it mean when your landline phone says no line?
The idle handset will display NO LINE if it does not detect a live telephone line. Check the telephone line connection both at the phone jack and the base. You may have a defective telephone cord. Try replacing cord between the jack and telephone base.
How do I get my landline phone to work?
How to Set Up LandlinesPlug one end of the telephone cable into the appropriate port on the base of your landline phone. … Plug the other end of the telephone cable into the appropriate wall outlet. … Insert the appropriate end of you phone’s DC power adapter into the appropriate port on the base of your landline phone.
Why is there no dial tone on my cordless phone?
If you have no dial tone on your cordless phone, check the battery and charge it if it’s low. Make sure your cordless phone’s base unit is plugged into a working electrical outlet. Also make sure the phone cord is plugged securely into the wall phone jack.
What do you do when your landline stops working?
Make sure that the phone cord is plugged into the correct port on your phone or device. Unplug the phone or device from the wall jack. Plug your phone or device into another wall jack that you know is working. If the dial tone returns it means the previous wall jack is damaged or defective.