Quick Answer: How Do I Speak To Someone At Giffgaff?

How do I transfer my old number to my new SIM?

How do I transfer my mobile number?Call or text your current provider to request a mobile PAC code.

A PAC code should be given to you immediately over the phone or within two hours by text.

Contact your new network and give them the PAC code.

Check the SIM works in your phone and the new number has ported across..

Can a phone company refuse to give you a PAC code?

To port your number, you ask your current mobile provider for a PAC (Porting Authorisation Code) before your service is terminated. You then give the PAC to your new mobile provider. The only reasons why a provider can refuse to give a PAC are: the number does not belong to the customer of the losing mobile provider.

Does giffgaff credit run out?

A goodybag runs for a month and then expires regardless of whether you use the allowence or not-it’s a case of use it or lose it.

How much do giffgaff calls cost?

Calls to 01, 02, and 03 numbers are 15p per minute (or included in goodybag allowances). Calls to 0800, 0808, and 0500 are free. Anything else is charged as premium rate. Go to http://giffgaff.com/index/pricing and take a look at the pricing information listed there.

Is giffgaff unlimited calls to any network?

The minutes and texts on the goodybags are across the board to all networks and landlines. You giffgaff to giffgaff calls are free and do not use up any minutes and that situation also applies to your texts to other giffgaff members.

Can I transfer my phone number to giffgaff?

To transfer your phone number to giffgaff, you first need to ask your old mobile provider for a Porting Authorisation Code (PAC). You can use then use MY GIFFGAFF SHOWS YOUR CREDIT/GOODYBAG  AND YOUR TRANSFERRED NUMBER, YOUR TRANSFER IS COMPLETE AND YOU’LL BE ABLE TO MAKE CALLS AND SEND TEXTS AS NORMAL.

How do I speak to a giffgaff agent?

Please post your problem and we’ll try to help on here. Alternatively, to contact an agent for help, please use: http://giffgaff.com/support/ask and select from the most relevant category. Don’t worry if you can’t find an exact fit, just use the one which seems most appropriate.

How good is giffgaff network?

Giffgaff has always been a decent network since I have used it with lots of phones I have had in the past and I would always recommend it to others for sure. I have always used Giffgaff on all my phone’s from the past and I would and have always recommend it to others as u get good value for money that’s for sure.

Is giffgaff signal as good as o2?

In short: – giffgaff and O2 coverage are the same, the signal strengths are no different. – giffgaff data speeds are ‘generally’ slower than O2, how much slower will depend on various factors.

Can I call 0800 from giffgaff?

It is still Free to call 0800, 0808 and 0500 numbers on Giffgaff. Even if you do not have any credit or goodybag minutes allowance. However, making calls/texts to certain numbers such as 0844, 0845, 0870 are not covered in the goodybag balance. You will be charged from your credit to make these calls and texts.

Are 08081 numbers free?

Yes, 0800 numbers and 0808 numbers have been free to call from all personal mobile phones and landlines since July 2015. Previously, most mobile networks had charged for calls to 0800 numbers and 0808 numbers.

How do I keep my giffgaff number?

How do I keep my current mobile number when I join giffgaff?Text “PAC” to 65075 from your old SIM (not your giffgaff one)Activate your giffgaff SIM on our activation page (you’ll be given a temporary number for the time being)Once your SIM is active, pop over to our number transfer page to enter your PAC.When you enter your PAC, you’ll be asked to pick a number transfer day.More items…

How long does it take to transfer a number to giffgaff?

24 hoursbugzbunny. Have you requested to have a number transferred over from another provider? if so, The number transfer process can take up to 24 hours to complete however, usually 90% of number transfers are completed before 3p. m on the requested day.

Is there an issue with giffgaff today?

No, there aren’t any known issues at the moment. Please send us a DM with your postcode, and we can look into this further for you. – giffgaff Emer.

How can I call giffgaff for free?

you can access the giffgaff website and the giffgaff community for free. calls to 101 Police non-emergency number are free.

How do I get a refund from giffgaff?

If you want a refund back,contact a agent and fully explain to them, if your purchase was done by a Credit or Debit Card make sure you have your bank details stored so that they can refund it back to your bank, please allow up to 3-5 days to receive the payment back to your bank.

What number do you ring for giffgaff?

Useful numbers You can also dial 43430 free and choose Option 2. When you finish a call or send a text, you’ll also get a text from giffgaff telling you how much that cost you. You can switch them on/off under my profile & settings.

Why is my giffgaff calls not working?

There could be issues with a mast or poor coverage affecting your connection. You might have no credit (you need credit for premium numbers, even if you have a goodybag). Pop over to my giffgaff to check your credit balance. Try turning your phone off and on again.