Question: How Do I Complain About FASTag?

How do I contact FASTag customer care?

FASTag – Electronic toll collection(iii) IDFC Bank (Customer care 1800 266 9970)(v) Equitas Small Finance Bank (Customer Care 18004191996)(vi) HDFC Bank (Customer Care 1800-120-1243)(ix) Karur Vysya Bank (Customer care 1800-102-1916)(x) Punjab National Bank (Customer care 08067295310).

Is FASTag mandatory?

The ministry of road transport and highways has made FASTags mandatory for all vehicles from January 1, 2021, in order to enhance digital payments and ease bottlenecks at highway toll counters.

Can I have 2 FASTag for same car?

You cannot use one FASTag with two or more vehicles, you will have to buy two separate FASTags for the two vehicles and so on. As per the IHMCL website, “If you reside within a range of 10 km from the toll plaza, you can avail a concession on toll to be paid via your FASTag.

What is blacklist in FASTag?

A FASTag gets blacklisted in the event the user fails to maintain adequate balance in their FASTag wallet.

How do I get a refund from FASTag?

Share. You can cancel Paytm FASTag through 2 options. Call on Toll-free number: 1800-102-6480 and mention your mobile number against which the tag has been registered along with the Vehicle Registration Number (VRN) or Tag ID.

Can FASTag be changed?

If you wish to stop using FASTag, call us on 1800-120-4210 to raise a closure request. You can replace your damaged tag with a new one at an applicable charge.

How can I deactivate my SBI FASTag account?

You can call your Issuing Bank customer care and block your FASTag account. Q32. Can FASTag be used for passage through toll plazas on the state highways? Ans.

Can we cross toll without FASTag?

“This time, vehicles without FASTag will not be allowed into any lane. Any vehicle that enters the lane will be made to pay double user fee. We are going to deploy the station marshals to guide non-FASTag vehicles to go to the POS and buy the tags and then enter the designated lanes,” the senior official said.

Why my FASTag is not working?

The customer should ensure the following: The customer has an active tag – Check under the “Manage Tags” section in your FASTag sub-wallet. The customer has sufficient amount (atleast Rs.

Can I change my FASTag bank account?

Share. FASTag is linked to a registered Paytm Payments Bank wallet/account to facilitate instant automatic deduction of toll charges. So, if your FASTag is linked to Paytm wallet, which is connected to another bank account, then you can change the bank account and recharge the wallet from the new bank account.

What happens if FASTag doesnt work at Toll?

Ministry of Road Transport and Highways said, “If a vehicle user with a valid, functional FASTag or any such device with sufficient balance in the linked account has crossed a electronic toll collection plaza which is non-operational or malfunctioned then the vehicle user will be permitted to pass the toll plaza …

How do I cancel my FASTag account?

You can call up the customer care number @ 400 or 8800688006 to block the FASTag account….Login to FASTag Portal with User ID / Wallet ID and Password.Select the option of Service Request -> Generate Service Request.Select Request Type as Closure Request to close the RIFD Tag or Wallet.

What is the minimum balance for FASTag?

Rs.100.00Is there any minimum value for FASTag recharge / top up? Yes, the minimum recharge amount is Rs. 100.00.

How do I know if my FASTag is working?

To check your FASTag balance, call this numberThe number is toll free and the facility is available round the clock.Those who have registered their mobile number with NHAI Prepaid Wallet can know the balance by giving a missed call at +91-8884333331.

Can we go without FASTag?

If you enter a FASTag lane without a valid or functional FASTag then you will have to pay twice the toll. … Before this amendment, the user of vehicle was to pay twice on the fee at toll plaza across national highways (NHs) in India only if the vehicle didn’t carry the FASTag and entered in dedicated FASTag lane.

What happens if FASTag is damaged?

If your FASTag is not working, then you can replace the damaged or torn FASTag sitting at home. For this, you can get a new FASTag released through Paytm. A Rs 100 amount is charged for this. You can get the FASTag again by giving RC and registered mobile number of the train through the app.

Which bank FASTag is best?

HDFC Bank – Rs 400: Rs 100 is the issuance fee. … Paytm – Rs 100: This seems to be the most generous deal to car owners. … ICICI Bank – Rs 500: The most expensive deal on this list. … SBI Bank- Rs 400 : This includes Rs 100 as issuance fee, Rs 200 as security deposit with a minimum balance of Rs 100.

How do I change ownership of my FASTag?

FASTag is vehicle specific and once affixed, cannot be transferred. When you sell your vehicle, you can close your FASTag account related to that vehicle.