Question: How Can I Recover My KPLC Tokens?

How do you feed a token in a meter?

Loading The Token Via VendorCheck your meter number by dialing 100 on the meter and it will be displayed.Visit the vendor and make payment for your choice.Give the vendor your meter number.Collect the 20 digit token from the vendor.Load the token on your meter and it is done..

How do I contact KPLC tokens?

Engage with usNational Contact Centre. 97771 or 0703 070 707 | 0732 170 170.USSD & Telephone Number. Dial *977# or +254 203201000.Email Us. customercare@kplc.co.ke.

How do I get delayed tokens?

Call Customer Care KPLC also has emergency lines for customers to use in plights such as token delay. Call 95551 alternatively, 0703070707 or +254203287000 or 0711 031 000 or 0732170170 or 020-3201680 or +254203287000 for help with the delayed prepaid tokens.

How can I check my prepaid token balance?

How to check KPLC token balanceOpen a new SMS message on your phone.Type 95551 in the Send to box.In the message field, input the first part of your account number. … After a few seconds, a reply with your account details including account balance will appear.

How do I get a Kenya Power Token?

KPLC agentsVisit any KPLC agent near you.Provide the meter number you want to top up for.Indicate the amount of tokens you wish to spend.You will be given a receipt that contains the code which you will key in on your Customer Interface Unit.

How do I communicate with KPLC?

Engage with usNational Contact Centre. 97771 or 0703 070 707 | 0732 170 170.USSD & Telephone Number. Dial *977# or +254 203201000.Email Us. customercare@kplc.co.ke.

How do I activate my KPLC token?

M-PESA.1 Enter KPLC prepaid business number 888880 or 88888.2 Enter your 11 digit meter number.3 Enter amount between 250 and 35,000.4 Enter your M-Pesa pin.5Confirm details and submit.6 SMS from M-Pesa confirming transaction.7 SMS from KPLC with a 20 digit token.

How can I reset my KPLC token?

Kenya Power on Twitter: “@KimariQ Please press 00 then enter or # to reset the meter to disconnect at 0 units.

Is 501200 a KPLC PayBill number?

Kenya Power has a total of twelve authorized vendors. They all serve as alternatives for buying the tokens. … Using pay bill numbers is much easier, and for that, there are other pay bill numbers apart from the KPLC’s, which include Dynamo’s (800904), Radix (800850), and PSDL (501200).

How can I recover my KPLC token?

Here is how to retrieve your last 3 purchased KPLC tokensOn your mobile phone, dial *977#Go to “Prepaid Services”And select “Latest Token”Enter your Prepaid meter account number.Then Press “Send”

How can I get my KPLC token number?

1.Prepaid meter numberCONLOG meter box-Dial Dial #100 then enter or press #HEXING meter box-Dial Dial 804 then press enter or #ACTARIS Meter Box. Dial 100 and then press enter or #SHENZEN Meter Box. Press 65 then enter.

How can I get my meter number from token?

How to Know Your KPLC Prepaid Meter Number (Procedure)ACTARIS Meter Box. Dial 100 and then press enter or #HEXING Meter Box. Dial 804 then press enter or #CONLOG Meter Box. Dial #100 then enter or press #SHENZEN Meter Box. … In some cases, 000# and 100# also work when trying to get your KPLC prepaid meter number.